Cleaning & field services / Connected operations
From paid booking to completed job.
Transparent pricing, online payment, cleaner allocation, job evidence and customer reporting. One connected system behind the service.
Explore the projectSee the software behind the service.
Select a screen to exploreBusiness overview
Online booking
Cleaner app
Product demonstration using sample data and illustrative property photos.
What changed
Routine administration runs automatically. The team can focus on delivering the service.
01 / The problem
Where things got stuck.
A new cleaning business needed to earn trust from the first booking through to the finished job. Pricing, availability, payment and delivery all had to work together.
Without a connected process, each booking would create another set of office tasks: confirming details, assigning a cleaner, collecting evidence and reporting back to the customer.
02 / What we built
What we built.
We built the website, booking system, operations tools and cleaner app around the same job. Customers see the price, select an available time and pay online. Confirmation emails follow, cleaners are allocated and the work appears in their app.
Required checklists, before-and-after photos, progress photos and damage reporting guide the job. Those records become a professional report sent to the customer the same day. A personalised Google review request is then one click away.
03 / How it works
Connected from
start to finish.
- 01
Book & pay
Transparent pricing, real availability and payment in the same online journey.
- 02
Allocate & deliver
Assigned jobs arrive in the app with room-by-room tasks and required photos.
- 03
Report & follow up
Job evidence becomes a same-day customer report and a one-click review request.
- 04
Connect the accounts
Stripe events record payments, processing fees and payout transfers in Xero.
04 / The difference
A better working day.
Before
- Booking and delivery would require separate coordination.
- Job quality and customer reporting depended on collected evidence.
- Stripe payouts combine customer payments and processing fees.
After
- Paid bookings move into allocated jobs automatically.
- Required job records feed the same-day customer report.
- Payments, fees and payout transfers are recorded in Xero.
05 / Inside the build
The details that
make it dependable.
People deliver the service and handle exceptions. Background retries and duplicate protection keep temporary accounting connection failures from repeating bookkeeping actions.
- Booking website
- Pricing, availability, customer details and booking confirmation
- Stripe
- Online payments and payment events
- Cleaner app
- Allocated work, checklists, photos and damage reports
- Operations system
- Customer records, job reporting and review requests
- Xero
- Payment, processing-fee and payout-transfer records
