Freight forwarding & logistics
Freight forwarders get fewer surprise charges and fewer “where’s my container?” calls.
Chasing suppliers for documents and customers for dock times, while storage clocks start before anyone notices.
Where the week goes
The three jobs that eat your week.
- Chasing people
Documents and answers you chase on every shipment
Supplier paperwork and customer dock details requested and followed up before the vessel arrives.
How it stops - Missed follow-ups
Storage and detention you only see on the invoice
Free-time clocks, carrier slots and dock hours in one view, so every container moves before charges start.
How it stops - Double handling
The same shipment keyed into several systems
Bookings, carriers and customer updates kept in step without re-typing.
How it stops
A worked example
When a new import shipment is booked.
8 things happen on their own, across 6 systems.
Each step is marked
- Rule
- Plain business rules
- AI
- Drafted by AI, approved by your team
- Built in
- Your software already does it
-
Freight system
Supplier documents requested and chased
Step type: Built in -
Biosecurity list
Goods screened for biosecurity risk
Step type: Rule -
Email
Stink bug treatment ordered before shipping
Step type: Rule -
Form
Customer confirms dock hours
Step type: Rule -
Freight system
Import declaration task opened
Step type: Rule -
Email
Landed cost note sent before arrival
Step type: AI -
Insurer
Cargo insurance quote requested
Step type: Rule -
Carrier system
Delivery job ready when the box is free
Step type: Rule
And it keeps watching
The free-time planner.
Storage, detention, carrier slots and dock hours in one view, so every container moves before charges start.
Works with what you already use
CargoWise, 1-Stop, Containerchain and your carriers’ systems, and most tools with an API.
Not quite your business?
Start with the job instead:
